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Fulfillment
Technocel provisions and ships products direct to consumers, business users,
retail stores or various indirect designated sales channels on behalf of our
customers. We work with you to establish specifications for provisioning and
shipment.
An easy, fast and convenient E-Commerce Solution...
The focus of Technocel’s Direct Fulfillment Program is to provide you with the
simplest possible process of acquiring accessories for current phone models,
older phone models, or phones which you don’t market.
Our fulfillment program does not require you to have any direct involvement with
the administration of this program on a transaction basis, but rather you will
receive proceeds on all sales that are generated through this program.
Key Program Elements
Inbound phone or Mail Order
Processing
Toll free 800 service
On line monitoring for quality control purposes
Ability to help customers identify the correct accessory for
their phone
All major credit cards accepted and verified on-line
Order tracking by customer phone brand and model for future
cross sell opportunities
On-line scripting designed to best fill the needs of your
customer base
Systems support and tracking
Extensive database capabilities
Interactive, on-line system with instant access to historical
data
Call volume; call distribution, administrative support and
reporting
Development of customer database for analysis/ reporting,
segmentation, future cross-sell Marketing/ promotion analysis, inventory sales,
call volumes, credit volumes, credit adjustments, administrative
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