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Understanding your business and implementing the program that’s right for you...
Technocel understands the complexity of services needed to support your
business. That’s why we’ve organized our Sales Support Program to streamline
communication and make the process of implementation as smooth as possible.
Our program includes in-store sales training, dedicated customer service and a
network of account managers who work closely with your stores and regional
offices in-the-field.
In-Store Training
There is no replacement for industry knowledge. It can make the difference
between a consumer buying from your company or down the street.
Technocel can conduct a comprehensive training seminar based on your employee
needs. The training will include information on the industry, our accessories
and sales technique.
In-Store Sales Training
Knowing the key to making accessories a profit center is education. Technocel
has developed its Accessory Training Program to be thorough and complete.
We spend 50% of the training time in a classroom setting and 50% on the sales
floor in “live” selling situations.
Our Feature-Advantage-Benefit sales method enables your sales staff to better
communicate with customers about the products they sell and build strong
customer loyalty.
Customer Service
Technocel’s dedicated Account Specialists work closely with you for consistency
and ease in managing the daily details of your program. Your representative can
assist you with the following:
Order processing
Special packaging and shipping requests
Status and shipping reports
Product availability and pricing
Returns processing
Nationwide Account Managers
A key element of Technocel’s Sales Support Program is in-the-field interaction
between our dedicated staff and your stores and regional offices.
Each Technocel Regional Account Manager has the following responsibilities:
Introduction of new products
Pricing
Product or Packaging questions
Merchandising
Introduction of new programs
Sales & Rebate Programs
Technocel understands the need for motivational tools to enhance sales growth.
That’s why we have designed several different programs that reward our customers
for their increased business.
Volume Incentive Rebates, Market Development Funds and Sales Spiffs are all
incorporated to produce higher sales.
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